Job Responsibilities

• handling inquiries, answering calls & replying to emails.
• Handling the technical emergency cases.
• Get access to the sales force to check any required documents from the Service team.
• arrange and attend Online meetings with clients and suppliers.
• Record clients database and related reports.
• Following up with customers and suppliers.
• Logistics wise (shipping documents& shipping instructions)
• Get return notes of ordered parts and return FOC defective parts.
• Hotel reservations for engineers and foreigners.