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Customer Service Specialist

Gest For Metals
10th of Ramadan City, Sharqia

Customer Service Specialist

10th of Ramadan City, SharqiaPosted 2 months ago
49Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Creates and processes customer’s sales orders with accuracy and timeliness according to department policies and procedures
  • Supports sales departments , customers and partners with using our products and services
  • Produces and manage sales-related reports on a weekly and monthly basis
  • Answers incoming customer calls regarding billing issues, service questions and general client concerns.
  • Coordinate sales team by managing schedules, filing important documents and communicating relevant information
  • Ensure the adequacy of sales-related equipment or material
  • Store and sort financial and non-financial data in electronic form and present reports
  • Handle the processing of all sales orders with accuracy and timeliness
  • Inform clients of unforeseen delays or problems

Job Requirements

  • Bachelor’s degree in business, Marketing, or a related field 
  • Proven work experience as Customer services specialist
  • Proven work experience in manufacturing sector or finished products
  • Excellent communication skills
  •  very good command of English 
  • Very good user of Microsoft office programs 

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