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L2 Network Security Engineer

Orange Business
Nasr City, Cairo
Posted 2 months ago
82Applicants for1 open position
  • 35Viewed
  • 2In Consideration
  • 32Not Selected
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Job Details

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Job Description

  • Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability.
  • Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management.
  • Resolve service incidents by troubleshooting & solving reported faults.
  • Perform service changes by assessing risk and implementing reported change requests.
  • Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard, Monitoring Alarms, Proactive Trouble Tickets, Incidents, or authorized signed emails.
  • Monitor & validate alarms coming from intrusion sensors and identify real and false alarms.
  • Qualify and solve incidents by analyzing application-level traffic, tracking and investigating intrusions through manual event correlation.
  • Escalate technically major security events & incidents to security senior engineers to empower it with better technical skills and more investigation.
  • Perform routine actions to help manage and optimize IPS security policies.
  • Perform solution releases by authorizing & validating changes, upgrades, updates, patches and migrations as well as implementing it.
  • Maintain Security Solutions Configuration Management up-to-date by adding/modifying CI as implied by incident, change, & release processes.
  • Manage customers (internal and external) calls and provide them with regular as per each of the service support processes.
  • Perform SIPs actions led by Senior Security Engineers and update the action plan of the SIP.
  • Perform Technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.
  • Mentor newcomers and security associate as well as SOC 1 and provide them with guidance and technical advice.

Job Requirements

  • At least 3 years of experience in Network security track
  • In depth experience on most of the following products:
  1. Firewalls: Palo Alto & Fortinet, Checkpoint, and Juniper
  2. Proxies: Bluecoat mainly, Prisma Cloud and Zscaler are a plus.
  3. Load Balancers: F5 BIGIP mainly
  4. Intrusion Detection & Prevention: MacAfee IPS mainly
  5. Remote Access Solutions: IPsec, VPN, AAA, CISCO security, PKI, RAS, RADUIS, TACACS
  6. Operating Systems: Unix/Solaris & Linux
  • Very good understanding of networking (TCP/IP, routing OSPF, switching)
  • Very good understanding of application & network security concepts & technologies
  • Networking Experience - VPN technologies such as IPSec and VPN clients
  • Authentication systems such as LDAP, MS AD etc.
  • Knowledge of protocols such as HTTP, SMTP, FTP, DNS
  • Experience with operating systems such as Linux, Unix and Free BSD
  • CCNA security or Security+ certified
  • English fluency is mandatory & French fluency is an asset.

Educational background:

  • B.Sc. degree in Computer Science, communications or electronics engineering or equivalent
  • ITIL V3
  • NSE4
  • CISSP is a plus

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JobsIT/Software DevelopmentL2 Network Security Engineer