We’re looking for a passionate and dynamic Call Center Agent to join our team!

Responsibilities:
• Handle large volumes of inbound/outbound calls promptly and professionally.
• Follow structured communication scripts for different scenarios.
• Understand customer needs, clarify information, and offer effective solutions.
• Build strong relationships and go the extra mile to ensure customer satisfaction.
• Accurately log all interactions in our call center system.
• Meet both quality and performance KPIs.