Skills And Tools:
- Resolve customer complaints via phone or face to face.
- Advise on any information the customer may need.
- Work with customer service manager to ensure proper customer service is being delivered.
- Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Coordinate with other departments to Solve Customers' Complaints.
- Bachelor's Degree in any related field.
- 1-3 years of experience preferably in the same field.
- Alexandria resident
- Females only
- Verbal Communication
- Phone Skills
- Data Entry Skills
- Excellent presentation, communication, negotiation & leadership skills
- Able to work under pressure
- Good command of MS Office
- Service Engineer - AlexandriaAlexandria Trading and Engineering Bureau - Alexandria, Egypt7 days ago