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Customer Service Representative ...

GranTech Group - Alexandria, Egypt

Customer Service Representative (Alexandria)

GranTech Group - Alexandria, EgyptPosted 1 month ago
337Applicants for2 open positions
  • 64Viewed
  • 6In Consideration
  • 4Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Resolve customer complaints via phone or face to face.
  • Advise on any information the customer may need.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Coordinate with other departments to Solve Customers' Complaints.

Job Requirements


  • Bachelor's Degree in any related field.
  • 1-3 years of experience preferably in the same field.
  • Alexandria resident
  • Females only


  • Verbal Communication
  • Phone Skills
  • Data Entry Skills
  • Excellent presentation, communication, negotiation & leadership skills
  • Able to work under pressure
  • Good command of MS Office
  • Presentable

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