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Customer Service Representative - Universal Desk.

Allianz
New Cairo, Cairo
Posted 2 months ago
102Applicants for1 open position
  • 9Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Handles all walk in customers from all the distribution channels , issues payment, investment and tax letters requested by customers and assists them with the settlement of due premiums. 
  •           
    Supports and finalizes all the simple requests of life policies on the same day .

    Provides any service for any customer's query , requests and complaints following process and agreed SLA."                       
    Handle and follow upon any assigned project/task and commit with a set deadline.                       

    Issues P&C products as per agreed criteria's and renew policies within authority limits.
  • Replies to all kind of complaints or requests if required.             
  •     
    Follows up on all client requests to guarantee prompt and regular feedback as required.                       
     

Job Requirements

Microsoft office  
Fluent in both Arabic & English  
 0-2 Years of experience   
Experience in customer service is an asset.   

Communication  
Teamwork  
Problem Solving  
Organization
Ability to work under pressure.  

 

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