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Customer Service Representative - Universal Desk.

New Cairo, Cairo
Posted 2 months ago
102Applicants for1 open position
  • 9Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Handles all walk in customers from all the distribution channels , issues payment, investment and tax letters requested by customers and assists them with the settlement of due premiums. 
    Supports and finalizes all the simple requests of life policies on the same day .

    Provides any service for any customer's query , requests and complaints following process and agreed SLA."                       
    Handle and follow upon any assigned project/task and commit with a set deadline.                       

    Issues P&C products as per agreed criteria's and renew policies within authority limits.
  • Replies to all kind of complaints or requests if required.             
    Follows up on all client requests to guarantee prompt and regular feedback as required.                       

Job Requirements

Microsoft office  
Fluent in both Arabic & English  
 0-2 Years of experience   
Experience in customer service is an asset.   

Problem Solving  
Ability to work under pressure.  


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