Job Details
Skills And Tools:
Job Description
Job Description
About the Company:
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
Job Summary:
Achievement of recruitment objectives by conducting interviews with candidates. Identify and recruit qualified staff that cover minimum requirements that have been set by the Company and its Clients.
Key Responsibilities:
• Reviews and assesses requirements for available candidates’ CVs.
• Conducts pre-screening calls assessing candidates.
• Presents job specifications, benefits and provides information about Company’s profile to the candidates.
• Conducts first interview with the accepted from pre-screening candidates.
• Provides accurate and detailed information regarding the hiring and relocation process.
• Cooperates with sourcing and on-boarding teams to facilitate the recruitment process.
• Coordinates the Interdepartmental Movements and Rehiring demands.
• Uses and updates properly Recruitment tools and systems following business guidelines.
• Provides analytical and well documented recruitment feedback.
• Works towards KPIs achievement and objectives achievement.
• Participates in promotional events and outdoor activities for recruitment purposes e.g., Job / Career Fairs.
• Is positive and proactive and have a desire for applying continuous improvement processes.
• Adheres to Teleperformance Rules & Regulations on personal & performance data Confidentiality & Security.
• Adheres to Internal and External Standards as those released by the Steering Committees.
• Attends recurrent training published by the Company on a regular basis.
Job Requirements
Job Requirements
• BA or Business Administration or Higher Degree is preferred
• Master’s degree in human resource management would be an asset
• French level C1
• Sales experience is preferable
• 6 months experience in a high-volume environment (Preferably Contact Center)
• Previous experience in a contact center environment will be considered an asset