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Call Center Agent - English Account (Corporate Account) Males Only

Etisalat Egypt
Maadi, Cairo
Posted 6 months ago
1 open position
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Job Details

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Job Description

  • Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
  • Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Update client’s account data on the company website to follow up payment status, review contracted unit updates.

Job Requirements

  • Graduates only.
     
  • Fluency in English is a MUST
     
  • Fresh graduates are welcome to apply
     
  • Strong phone and verbal communication skills along with active listening
     
  • Customer orientation and ability to adapt/respond to different types of characters.
     
  • Customer focus and adaptability to different situations.
     
  • Males & Females.
     
  • Max Age 32
     
  • Location Maadi (Transportation not provided)
     

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