Fluent English Customer Service Representative - [Vodafone UK]

    We're Hiring: Fluent English Customer Support Agent for UK Markt (Hybrid) – Cairo & Alexandria 

Ready to take your career to the next level? Join one of the world's leading corporations as a Call Center Representative for our English-speaking account. We're offering a hybrid opportunity with a competitive package, guaranteed career progression, and a dynamic work environment. 

  What You'll Do: 

· Communicate with customers via phone and provide expert support "It's an English-speaking environment and where you'll be supporting international clients".
· Answer questions about products, pricing, and availability.
· Collaborate with internal departments to meet customer needs.
· Maintain a high-quality customer experience and represent the company professionally.
· Perform data entry across various platforms. 

  What We're Looking For: 

· Native or Native-like Fluency in English is mandatory "C2 or C1 Level proficiency"
· Graduates, gap year students, or dropouts.
· Residents of Cairo or Alexandria (mandatory nesting period from our premises: 4–8 weeks).
· Strong verbal, written, and interpersonal communication skills.
· Excellent phone etiquette and multitasking abilities.
· Prior experience in English call centers is a plus. 

  What You'll Get: 

· Attractive salary + unlimited performance bonus.
· International and modern work environment.
· Clear career pathways and growth opportunities.
· Online training (4–6 weeks remotely, with 1–2 days onsite weekly as needed).
· Transition period: 6–8 weeks onsite after training.
· Hybrid work model: work from home with 1–2 days onsite weekly.
· 2 days off per week, rotational shifts (~9 hours including breaks).
· All equipment provided + data allowance.
· Annual leave balance + lieu days.
· Social, medical, and life insurance (up to 100K/year).
· Shuttle transportation with predefined pickup points.