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Job Description
The Technical Sales Engineer is responsible for driving sales of ready-mix concrete products and solutions to construction companies, contractors, and other clients. This role requires a strong technical understanding of concrete technology, excellent communication and interpersonal skills, and a proven ability to build and maintain customer relationships.
Key Responsibilities:
- Sales & Business Development:
- Identify and pursue new business opportunities in the construction industry.
- Develop and maintain strong relationships with existing customers.
- Prepare and deliver technical presentations and proposals.
- Negotiate contracts and close deals.
- Achieve sales targets and contribute to revenue growth.
- Technical Expertise:
- Provide technical advice and support to customers on concrete mix designs, applications, and performance.
- Conduct site visits to assess project requirements and recommend suitable concrete solutions.
- Collaborate with internal teams (e.g., production, quality control) to ensure customer satisfaction.
- Stay up-to-date on industry trends, new technologies, and competitive offerings.
- Customer Relationship Management:
- Build and maintain strong relationships with key decision-makers in the construction industry.
- Provide excellent customer service and address customer inquiries promptly.
- Resolve customer complaints and issues effectively.
- Develop and implement customer retention strategies.
- Market Analysis:
- Analyze market trends and competitor activities.
- Identify potential market segments and develop targeted sales strategies.
- Gather market intelligence and provide feedback to the sales and marketing teams.
- Reporting & Administration:
- Prepare sales reports and forecasts.
- Maintain accurate customer records and sales data.
- Manage sales expenses and budgets.
Job Requirements
- Bachelor's degree in engineering
- Proven experience in technical sales and in the ready-mix concrete industry.
- Strong technical knowledge of concrete technology, mix designs, and applications.
- Excellent communication, interpersonal, and presentation skills.
- Strong negotiation and closing skills.
- Ability to build and maintain customer relationships.
- Proficient in CRM software and Microsoft Office Suite.
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