Service Engineer
RMS -
Mohandessin, GizaJob Details
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Job Description
Looking for candidate eager to master technical skills in instrumentation while also support the company in continuing its strong revenue growth and technical sales.
- Commission measurement instruments onsite.
- In-house device troubleshooting, maintenance and configuration.
- Troubleshoot onsite problems related to instrumentation.
- Provide technical support to the customers and manage customer service tickets on the service portal.
- Conduct device health check service and technical training for customers.
- Developing on-site/in-house service reports.
- Analyze customer requirements and/or tender specs and develop quotations.
- Support account managers in closing deals and meet sales targets.
- Liaise with vendors and manufacturers in getting technical clarifications, submitting orders, following up on production and delivery.
- Assist in conducting technical presentations, seminars, and training for customers.
- Manage offers and orders data in the Sales system.
Job Requirements
- Fresh graduates are accepted but prefers 1 – 2 years of experience in a similar job role.
- Knowledge in instrumentation technical offer development.
- Prefer experience in measurement devices (like flow, level, etc.) commissioning and troubleshooting.
- Basic knowledge about PLC, industrial switches, and industrial protocols.
- Knowledge about flow, level, pressure, temperature, liquid analysis, and gas analysis instruments.
- Prefer previous experience in technical sales role.
- Very good at utilizing word, excel, and PowerPoint.
- Very good in English (speaking, reading, and writing).
- Fast learner and willing to always expand his / her technical knowledge.
- Very good communication and negotiation skills.
- Can work under stress and for long hours if needed.
