Skills And Tools:
Duties and Responsibilities:
- Handle inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- 8 hours rotational
- Graduates only.
- Males only
- Fluent English speakers.
- Max Age 31.
- Availability to start immediately if accepted.
- Call center experience for at least 1 year