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Call Center Agent - Fluent English Speaker

LEO Trading Agency - Maadi, CairoPosted 1 month ago
90Applicants for10 open positions
  • 90Viewed
  • 24In Consideration
  • 65Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Duties and Responsibilities:

  • Handle inbound  calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Working Conditions:

  • 8 hours rotational

Job Requirements

  • Graduates only.
  • Males only
  • Fluent English speakers.
  • Max Age 31.
  • Availability to start immediately if accepted.
  • Call center experience for at least 1 year

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