English Call Center AgentPosted 15 days ago
47Applicants for15 open positions
- 1In Consideration
- 10Not Selected
Skills And Tools:
- Determine the requirements by working with customers.
- Answer inquiries by clarifying desired information; researching, locating, and providing information.
- Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
- Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintain call center database by entering information.
- Keep equipment operational by following established procedures; reporting malfunctions.
- Update job knowledge by participating in educational opportunities.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Fluency in English is a MUST.
- Excellent Communication& Handling Skills.
- V.Good Business Writing Skills.
- Flexibility with Rotational Shifts.
- Flexibility with working location: Maadi.
- Availability to start immediately if accepted.
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