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Job Description
Job Title: Customer Service Representative
Location: Cairo, Egypt (Hybrid)
Company: VOIS
Account: Vodafone UK & Ireland
Job Type: Full-time
About the Role: Are you passionate about delivering exceptional customer service? Join Vodafone UK and Ireland as a Customer Service Representative! This full-time hybrid role offers a dynamic and engaging work environment where you will be responsible for resolving inquiries, addressing issues, and ensuring customer satisfaction on a daily basis.
Key Responsibilities:
- Provide outstanding customer service to customers.
- Efficiently handle customer inquiries and resolve issues.
- Ensure high levels of customer satisfaction through effective communication and problem-solving.
- Maintain attention to detail in all customer interactions.
Job Requirements
- Strong interpersonal and communication skills.
- No previous customer service experience required.
- Ability to handle customer inquiries and resolve issues efficiently.
- Excellent problem-solving abilities and attention to detail.
- Fluency in English is a must.
- Graduates are welcome to apply.
- Residents of Cairo or willing to relocate.
Benefits:
- Very attractive package.
- Training and working from home.
- Laptop/PC provided from the company + Internet allowance.
- 5 working days + 2 days off (Rotational)
- Social, Medical and life insurance.