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Customer Service Representative - Vodafone UK & Ireland - Cairo

VOIS Egypt
Cairo, Egypt
Posted 1 month ago
5Applicants for30 open positions
  • 5Viewed
  • 0In Consideration
  • 3Not Selected
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Job Details

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Job Description

Job Title: Customer Service Representative

Location: Cairo, Egypt (Hybrid) 

Company: VOIS

Account: Vodafone UK & Ireland

Job Type: Full-time

About the Role: Are you passionate about delivering exceptional customer service? Join Vodafone UK and Ireland as a Customer Service Representative! This full-time hybrid role offers a dynamic and engaging work environment where you will be responsible for resolving inquiries, addressing issues, and ensuring customer satisfaction on a daily basis.

Key Responsibilities:

  • Provide outstanding customer service to customers.
  • Efficiently handle customer inquiries and resolve issues.
  • Ensure high levels of customer satisfaction through effective communication and problem-solving.
  • Maintain attention to detail in all customer interactions.

Job Requirements

  • Strong interpersonal and communication skills.
  • No previous customer service experience required.
  • Ability to handle customer inquiries and resolve issues efficiently.
  • Excellent problem-solving abilities and attention to detail.
  • Fluency in English is a must.
  • Graduates are welcome to apply.
  • Residents of Cairo or willing to relocate.

Benefits:

  • Very attractive package.
  • Training and working from home.
  • Laptop/PC provided from the company + Internet allowance.
  • 5 working days + 2 days off (Rotational)
  • Social, Medical and life insurance.

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