Call Center Agent
Sheikh Zayed, Gizaposted 1 year ago71Applicants for2 open positions
- 8Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
Job Requirements
- previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
