ticketing specialist

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Hurghada, Red SeaPosted 2 years ago

25Applicants for2 open positions

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Handling all aspects of ticketing activity with customers:

-Information regarding country travel rules, prices, policies.

-Reservation & booking by using #airline system.

-Follow-up with #customers.

-Creating daily reports.

-Handling requests of the management.

-Resolve #customer complaints while providing effective solutions according to the company standard.

-Handling all travel agent’s requests for booking and issuing tickets.

Job qualifications: Bachelor’s degree, Preferably BSC of hotels management or Tourism studies.

: 2- 5 Years of experience.

: Amadeus/Saber knowledge is a must.

: Experience in the tourism field is a must.

: English Excellent written and Verbal communication

Skills : High Level of Intelligence, integrity, energy and creativity.

: Ability to Multitask, perform to a deadline, solve problems, Communicate well

: Able to work quickly in environment that is conducive to rapid decision-making

and measures risk-taking.

: Ability to work cooperatively with other departments.

: Excellent user for Microsoft Excel and outlook.

: Ability to understand and use online systems, CRM system and ISO standard.

Age : Maximum 32years old .