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Accounts Receivables Customer Se...

TAQA Petroleum
Garden City, Cairo

Accounts Receivables Customer Service Analyst

Garden City, CairoPosted 1 month ago
479Applicants for1 open position
  • 5Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Check and review payment details to ensure that all required data are correct.
  • To handle incoming payments and book the payments into the respective customer accounts in SUN Accounts Receivable.
  • To review all entered Deposits required for independent verification.
  • To post bounced cheques in the system timely.
  • To answer/solve specific queries on payments.
  • To answer specific queries on customer account balance when required by customers.
  • Ensuring customers provide payment details for every payment;
  • To perform manual account entries including debit/credit notes in AR and ensure accurate booking of the transactions into SUN.
  • Print/send customer monthly statements (ensure that customer statements are run timely on a monthly basis and mailed to customers).
  • Print/send customer invoices.
  • Follow-up on overdue payments to ensure that overdue payments are followed and potential problems escalated.
  • Work with B/L’s to ensure overdue payments are collected by escalating problematic accounts and are assisted by BL to physically pick up payments (cheques, BDS etc) from customers during their routine visits.
  • Reconcile customer accounts by assuring that accounts are reconciled when needed and any disputes resolved in good time.
  • To receive, review & archive the original shipping documents that are received from the dispatching point.
  • To receive, validate & follow up customers' delivery ticket.
  • Fully participated in End of Month closing.
  • To undertake additional tasks that may be reasonably requested.

Job Requirements

  • Excellent communication skills
  • PC literate
  • Team work 
  • Ability to work under stress
  • Analytical skills
  • Bachelor's (BS/BA) degree required.
  • Basic understanding of Accounting 
  • 0 - 2 years related experience in Customer Service or any related Fields
  • Excellent command of English Language (written & spoken).

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