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Job Description
- Be the go-to person for our clients, managing all things related to their accounts.
- Understand each client’s brand and products inside out.
- Analyze customer behavior and market trends to spot growth opportunities.
- Communicate clearly with clients to understand their needs and show them the value we bring.
- Build long-lasting, trusted relationships with clients.
- Work with internal teams to make sure we deliver what clients need, on time.
- Expand our business with existing clients and spot areas for growth to hit our sales goals.
- Keep track of account details, project progress, and inventory in an organized manner.
- Stay up-to-date on our products and services to offer clients the best solutions.
- Solve client issues and improve processes to prevent future problems.
- Lead brainstorming sessions to craft strategies that enhance our clients' experience.
- Provide market insights, track competitors, and create regular performance reports.
- Set clear timelines and deadlines for clients and internal teams.
Job Requirements
- 4-6 years of digital account management experience in marketing agencies.
- You can juggle multiple tasks and stay organized under pressure.
- Team player with a goal-driven attitude.
- Self-starter who thrives without constant supervision.
- Great with people—building relationships and communicating effectively.
- Strong understanding of clients’ industries and their challenges.
- Eager to help grow our business and expand client portfolios.
- Confident with data analysis and translating insights into action.
- Bachelor’s degree in marketing, business, or a related field.
- Clear communicator with excellent writing and presentation skills.
- Tech-savvy, especially with CRM software and Excel.
- Skilled negotiator with a proven track record of meeting sales targets.
- Experience in marketing or media production agencies is essential.
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