Job DescriptionTo manage end-to-end employee Visa related services, and ensuring businesses are able to operate effectively under UAE employment frameworks (labour/immigration/free zone). This role is the key influencer in terms of understanding regulatory change and legal compliance within the UAE federal labour market. The Officer - Visa Services responsible for integrating people, systems and processes to develop a fit for purpose Government Services delivery model for the Group. The job holder will always require the business needs and ensure businesses are enabled to operate.Strategic RESPONSIBILITIES Visa Services: Provide all type of visas (employment/mission/family/visit/domestic) as and when required by the Group companies/directors in accordance with P&C Policy and procedures. Responsible for all renewals & cancellation. Arrange visa cancellation or legal steps to clear records of ex-employees without delay to avoid legal risk to the Group due to the imposition of overstay fines. Validate Expenses and ensure funds availability. MOHRE Services:. Provide all type of work permits (permanent, temporary, guardian, mission). Provide LC Renewals on time. Facilitate TAWJEEH lectures for semi-skilled and unskilled workers within the given time frame to facilitate the issuance & renewals of Labor Cards. Validate Expenses and ensure funds availability. Ensure establishment information is updated on time. Medical Services: Ensuring that all medical test conducted within the allowed time frame. Updating the system through out process. Always try to find the best convenient center to BU's to ensure efficiency. Validate Expenses and ensure funds availability. EID Services: Looking after EID typing services (new, & renewals). Validate Expenses and ensure funds availability.GulfanisationPension registration/Cancellation of all GCC Nationals.Operational Customer Service Focused - you are a service provide to the Group business so you must provide solutions, both short-term (sticking patches) and long-term (strategic plans) to your stakeholders. Must be able to priorities and manage multiple workload requests. . Build strong connections with the Government Entities to unexpected changes happen in Labor & Immigration rules and procedures being able to communicate these and stay ahead of the curve. Complexity of documentation and various modes of payment. Manage to deal and work with different systems to provide an equal service to all Stakeholders.People ManagementN/AProduct/Process Improvement The processes which this role will be responsible for, are including but not limited to: Government Relations-Visa Services: MOHRE Services (Labor Card Life Cycle). Visa Services ( Visa Life Cycle). Medical Test Services. EID Services. Establishment Immigration Card(Immigration Computer Card). Bank Guarantee Refund process. MOL Complaints process (UAE Nationals). Absconding process.QualificationsEducation & Certifications: High School or Diploma.Knowledge & Skill Advanced User of office productivity tools & techniques (eg : MS Word, Excel, Power Point, Outlook, Visio, etc.). Good communication and interpersonal skills in both official languages (oral and written). Strong planning and organizational skills. Strong understanding of Business goals.Experience Minimum 2 years of directly related experience in government relations services. Tasheel systems. GDRFA Smart Channels. Demonstrable experience in practice HR in the UAE along with the interpretation of UAE labor law.