Store Manager

About LOEWECreated in Spain in 1846, LOEWE approaches 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.Store ManagerIf you´re a fan of LOEWE this is a fantastic opportunity to join team.You will be a true Brand Ambassador, ensuring efficient day-to-day running of the store and that our clients enjoy positive and memorable experiences.As a Store Manager you will be a role model to the team with a responsibility for maximising sales, profitability and efficiency standards.Key FunctionsBrand Ambassador, Customer Service and Public Relations Embody the brand image for customers and the store team whilst demonstrating a strong understanding of the brand DNA.Excite and instil passion and pride for the brand.Enhance customer service standards in store to ensure a world class experience is delivered at all times.Maintain store standards that reflect the brand image at all times.Lead and coordinate in store and promotional events.Business Management Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs.Oversee the boutique’s operational processes to ensure best performance.Coordinate the supervision of sections and internal store processes related to inventory, maintenance, safety, visual & image standards, and service quality at the point of sale, in order to ensure full compliance with the company´s objectives in these areas.People DevelopmentExcite, motivate and lead the team.Optimise staff competencies to lead business growth by giving appropriate, timely and specific feedback.Train store staff by preparing products and sales training materials, delivering training sessions, and reviewing results and training needs.ProfileKnowledgeable and passionate about Fashion, Art, and Culture.Open, fun, lively and connected to ME lifeMinimum of 5 years management experience in a luxury or high fashion environment is required. Outlet experience will be considered as a plus.Brand Ambassador to represent LOEWE´s brand image and to deliver a unique customer experience.Proficient English, other languages will be considered as an asset.