Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
The IT Administrator will be responsible for ensuring the smooth operation of Bettorian’s technology environment, including employee onboarding/offboarding, hardware and software management, cybersecurity coordination, and general IT infrastructure. This role is critical in supporting both day-to-day office functionality and long-term security, scalability, and efficiency of our systems. Key Value Elements Onboarding & Offboarding Provision laptops, peripherals, accounts, and system access for new hires.Ensure smooth offboarding with secure deactivation of accounts and recovery of equipment.Maintain IT onboarding guides and support materials.Hardware & Software Management Oversee procurement, setup, and maintenance of all hardware and office equipment.Administer and track software licenses, renewals, and compliance.Ensure effective asset management (inventory, maintenance schedules, upgrades).Cybersecurity & Compliance Collaborate with departments to maintain robust cybersecurity practices.Monitor and manage access controls, MFA, VPNs, and firewalls.Support data protection compliance in line with local and international regulations.Coordinate regular IT security training for staff.IT Operations & Support Act as primary point of contact for all IT-related issues.Monitor system performance and troubleshoot issues proactively.Manage email systems, cloud storage, productivity suites, and communication tools.Maintain business continuity protocols (backups, disaster recovery).Cross-Functional Collaboration Partner with Operations and People teams to align IT processes with business growth.Support Finance/HR on IT aspects of payroll, benefits platforms, and secure employee data management.Liaise with external vendors for IT services, subscriptions, and equipment procurement.Experience & Background Required Proven experience as IT Administrator, IT Manager, or similar role in a fast-paced environment.Strong knowledge of IT systems, cloud platforms (e.g., Google Workspace, Microsoft 365), and cybersecurity best practices.Hands-on experience with hardware provisioning and troubleshooting.Understanding of compliance requirements (GDPR, ISO, SOC2, or regional equivalents).Experience supporting distributed or remote-first teams is a plus.Strong communication skills to liaise across teams and departments.Ability to balance long-term infrastructure planning with immediate problem-solving.
