IT Operations Professional -Retail

POSITION SNAPSHOTJobReq ID: 51766Type of work: On siteType of contract: Open-ended/permanentFull/Part Time: Full timeLocation:Dubai, AEPosition DescriptionOur CompanyTokyo-based Bridgestone Corporation is the world’s largest manufacturer of tires and other rubber products. We employ over 140,000 people around the world, operate 3 technical centers and 178 manufacturing plants and sell products in more than 150 countries. "Serving Society with Superior Quality” has been our mission since Shojiro Ishibashi founded Bridgestone in 1931 and we look for individuals who share our passion to fulfill this mission.Bridgestone Middle East & Africa (BSMEA) operates from locations in the UAE, Saudi Arabia, Jordan, Egypt, Morocco, Kenya and Ivory Coast. From these locations BSMEA covers 68 markets.Main responsibilities & key activities:This role will be in the Retail Department reporting directly to the Retail Operations Area Team Leader.Infrastructure Management:Oversee the day-to-day operation of the organization's IT infrastructure.Manage and maintain servers, storage, and networking equipment.Ensure the availability, reliability, and performance of IT systems.System Administration:Administer and support various operating systems (e.g., Windows).Install, configure, and maintain software applications and updates.Monitor system performance and troubleshoot issues.Network Management:Manage and troubleshoot network infrastructure, including routers, switches, and firewalls.Implement and maintain network security measures.Monitor network performance and optimize for efficiency.IT Security:Implement and maintain security protocols and measures to protect against unauthorized access and cyber threats.Conduct regular security audits and vulnerability assessments.Backup and Disaster Recovery:Develop and maintain backup and disaster recovery plans.Regularly test and update disaster recovery procedures.User Support:Provide technical support to end-users and resolve IT-related issues.Assist in the onboarding and training of new employees on IT systems.Documentation:Create and maintain documentation for IT systems, processes, and procedures.Keep inventory records of hardware and software assets.Collaboration:Collaborate with other IT professionals, including developers and system architects, to ensure seamless integration of systems.Qualifications :Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience in IT operations, system administration, or a related role.Strong knowledge of IT infrastructure, including hardware, software, networks, and security.Proficiency in system and network administration tools.Excellent problem-solving and troubleshooting skills.Strong communication and collaboration skills.Relevant certifications (Microsoft Certified Systems Administrator) are a plus.Bridgestone Behaviors:Qualified candidates need to demonstrate the following behaviours:Agility – to work in a matrix, complex and fast paced environment.Courage – to share ideas, challenge the status quo. Ownership – to see the bigger picture and take ownership by thinking and acting beyond the role (self-starter).Bridgestone Leadership Essence:Qualified candidates for this important position will therefore need to demonstrate the following:Establishes strategic direction and effectively communicates the vision: Communicates a clear and inspiring vision for the business; drives competitive and innovative strategies and is able to generate alignment against the strategic directionDemonstrates business acumen to achieve results through others: Understands, educates and applies the fundamental business concepts by which a company operates in order to deliver results and create a climate that fosters personal commitment to excellencePromotes and enhances company culture: Champions the organization’s shared values and beliefsEffectively manages across cultures: Achieves effective collaboration, alignment, and communication across multiple dimensions of cultural diversityDemonstrates self-awareness and emotional intelligence: Recognizes one’s personal strengths, weaknesses, opportunities, and limits. Understands emotions and their effectsIntellectually curious in support of learning agility: Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their applicationEmbraces and leads change and innovation: Encourages different and innovative approaches to address problems and opportunities; facilitates the implementation and acceptance of change within the organizationIdentifies and develops organizational talent: Attracts high calibre diverse talent , leads and guides others to accomplish organizational goals and objectives through on-going development and collaborationMORE INFORMATIONAll applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.We are looking forward to hearing from you!DISCLAIMERDiversity and inclusion are a central part of Bridgestone EMEA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.