Local Sales & Service Unit Manager

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differencesYou will be working as Local Sales & Service Unit Manager, will be part of Process Automation Business Area for Energy Industries division based in Kuwait. In this role you will be responsible to ensure profitable business growth through local representation of the HUB/Cluster, oversee country operations management of the SSU (Service Sales Unit), including marketing and sales, operations (Production and/or Project Management), supply chain, quality and operational excellence.Your responsibilitiesImplementing the HUB strategy and ensuring business development and profitable growth in local markets and providing input to HUB strategyEnsuring development of performance targets in line with HUB targets and ensuring achievement through oversight and definition of improvement actions as neededEnsuring profitable business growth in the country by maximizing geographic coverage and channel penetration, as well as focusing on industry segments in the domestic marketOptimizing business on a regional scale, taking advantage of the local and hub resourcesBuilding and maintaining strong relationships with new and existing customers to ensure ongoing customer satisfaction.Implementing HSE and business compliance standards and regulations in the country on behalf of the HUB, personally living the ABB values and group standardsEnsuring (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed, guiding, motivating, and developing direct and indirect subordinates within HR policies.Your backgroundBachelor’s degree in Electrical/Electronics/Instrumentation engineeringMinimum 5-10 years’ experience in Service Business and 5-10 years in Service Sales leadership positionGood knowledge and understanding of service solutions applicable in energy industries, understanding of Energy Industries business.Detailed knowledge to ABB installed base in Kuwait and good general understanding of ABB offering, customer focused, experience from project delivered and knowledge of sales process.Strong customer focus, result-oriented, leadership, service mindset and ability to work across reporting lines.Demonstrated capability to successfully collaborate with others in a boundaryless fashion.Fluency in English language is mandatory.BenefitsRetirement planMore about usABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste.Work model: on site91294534