Program Quality Manager

Job DescriptionAs the Program Quality Manager you will be responsible for specifying requirements, execution and evaluation of designs, analysis, development, testing and control of major engineering projects where your creativity and initiative are involved as well as a high level of independent judgment. Exercises technical direction over other engineers or engineering support personnel as it relates to product Quality. This position supports a Chief Engineer and Program Manager to assure segment leadership in J.D. Power / Warranty IPTV and Cost reduction initiatives. Responsible for developing, testing, and crafting quality solutions for medium level changes. Defect analysis resolution and verification for vehicle quality.Central focus to the organization regarding quality for defined program across the entire development process, through manufacturing, and into the field. Key responsibilities include:Perform early issue identification, tracking and resolution to ensure segment leadership.Provide clear and timely communication to Quality management relative to quality issues.Lead launch and current product problem solving activities.Deploy quality deliverables according to planned development timing.Work with the product team to identify and gather critical status updates for Quality reviews.Facilitate Quality Review meetings and integrity of presentation materials.Support Program Execution Team (PET) with quality analysis information.Help Facilitate Program team Pre-PIT / CPIT meetings.Provide detailed analysis on every issue to champions for resolution and aggressively approach issues including warranty claims / CTF / CVEP / DTC / TAC / JDP / etc.Analyze, project and track warranty and Customer survey information.Support the development of the global quality planning process and templates.Support Quality Deep Dives / Sector Reviews / Quality Councils.Complete retrofit requests and support special quality studies.Create and champion relationships across multiple functions and regionsArranges for parts to be shipped to the factory or distribute, or to be scrapped.Knowledge and Experience:4-5 Years Experience, preferably in Automotive industryVery good in both written and speaking English language.QLT background preferableOther backgrounds welcomed, ME, MFG, ENG, IE as an example.Has good attention to detail and understands problem solving methodsEducation:B.Sc. automotive, mechanical, engineering, or relevant engineering discipline.Master Degree is a plusSkills:Critical thinking and High communication skillsData analysis and Good Negotiable SkillsExcellent communication and presentation skillsSeeks ways to improve processes and efficiency.Competencies:Customer FocusPriority SettingProblem SolvingAction OrientedDrive for ResultsAbout GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.