Operation & Infrastructure Manager

Responsibilities Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly.Effectively manage data backup and the operations of system security, such as firewalls, antivirus, and user authorization.Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity.Managing technology vendors and service providers to ensure that the organization's technology needs are met.Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals.Leading a team of IT professionals and providing guidance and support to ensure that they are meeting their goals and objectives.Maintaining a strong understanding of the organization's business needs and working closely with other departments to ensure that IT is aligned with those needs and building the SLA accordingly.Ensuring that the organization's IT policies and procedures are up to date and compliant with industry standards and company regulations.Managing the IT budget and ensuring that expenses are in line with the organization's financial goals.Keeping up to date with the latest industry trends and developments in IT operations management.Assess system performance, security and recommend improvements.Provide support and guidance to stakeholders via ITSM platform.Should have good exposure in cloud computing, network & system architecture.Location: Jeddah strategic office NationalYears of experience: 4-6 years in same fieldAcademic qualifications: Bachelor’s degree in computer science/engineering or equivalent.