Training Manager - CHC Egypt

Job Purpose

• Improve Sales Force capabilities by identifying key sales force development areas and training needs while ensuring excellence in the execution of SF systems & tools like MI, Caretta and Trax.
• Design, develop and conduct training programs with a successful process implementation, measure & analyze delivery & results to lead to improved SF capabilities & effectiveness.
• Manage local & global training programs roll-out, associated e-learning tools/environment and the associated costs for most effective, balanced & cost-optimized training solutions.

Main Responsibilities

• Identify SF training needs; develop, coordinate/conduct and monitor SF training curriculum and the related processes to augment Sales Force’s knowledge, skills and effectiveness in the field by closely observing needs of SF and understanding GBU strategic priorities.
• Run the training calendar, coach and train SF teams and ensure quality delivery & acceptance of trainings, report SF training activities to management.
• Run regular internal sales force certification processes including knowledge tests & role plays.
• Support to design, develop and conduct SF onboarding/induction program
• Support his/her direct manager for all sales force training domain in Sanofi and vendor management for training delivery when needed
• Work closely with SM, P&C, SFE, MCE for needs’ analysis & prioritization, planning & delivery of training & development programs & results/impacts monitoring
• Work closely with SM, P&C, SFE, MCE and global BOPS to identify key improvement areas related with systems & tools under the use of SF and take actions accordingly.
• Manage training delivery within the budget, support his/her manager for training expenses forecasting and realization.
• Administer and manage e-learning solutions offered to SF in the affiliate and the related operational activities.
• Implement follow-up actions & feedback collection to improve course content, ways of delivery & measurement to continuously improve SF training curriculum and execution.
• Work with related functions to improve the systems/tools to serve SF training & development.
• Report regularly training activities, survey of satisfaction of trainees, suggest new ways to further build SF skills & capabilities.
• Provide competitive intelligence in the domain of SF training & development activities to identify improvement areas.
• Partner with and support P&C for development/assessment center exercises and SF talent management process
• Role may enlarge to cover marketing excellence training needs with a close collaboration with Marketing partners
• Lead the Digital transformation mindset and developing team capabilities and understanding for digital role
• İdentified curriculum for teams to leverage digital capabilities and understanding for role of digital.
• Lead and mentor different functions with alignment of OCE manager with a concrete training plan for enforce Digital transformation message.

Required Qualifications

• Minimum 5 years in training and/or minimum 10 years in Sales management in a reputable multi-cultural pharma organization

• Proficiency in both written and spoken English to be able to effectively collaborate with a global network of SF training contacts
• Preferably Certificated on Coaching and Training delivery, design and effectiveness measurement
• Thorough knowledge of different training tools and their efficacy
• Digitally savvy with a mindset to introduce & run new training solutions.
• Understanding of sales & marketing functions, processes and associated requirements of people
• Knowledge of the Pharmaceutical Industry and competition, understanding of different diseases and therapy areas.
• Innovation and out-of-the box thinking.
• Able to regularly travel to regions for field visits, coaching, identification of training needs and roll-out training programs
• Can propose alternative scenario in case of change within the business environment

Competencies

• Advanced communication and presentation skills
• Solid presence on stage for effective training delivery
• Facilitation & moderation skills for wide workshops
• Implements and leads changes identified for organizations, processes and ways of working.
• Is able to implement a culture of innovation in a digital & changing environment
• Strong in short/long term project planning and management with a focus on deliverables, deadlines and quality.
• Action – oriented
• Ability to stretch and challenging the status quo

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.