Electrical support engineer (Technical) - RPC Rabigh

Division / Department Description:

The Technical Support consists of two sections: Information Technology (IT) and Technical Support (TS):

(1) Information Technology (IT) - provides required technical support to all company operating units for all departments both in Rabigh and Head Office. These mainly involves applications support, data network support, servers support, telephone system support and end users support by:
 Maintaining system reliability, i.e. uptime kept to the maximum through system monitoring, data back-ups and regular hardware/software maintenance,
 Ensuring all systems and networks are always available,  Administration of the servers, databases and networks, and
 Maintaining all IT systems (hardware, software and networking systems.
(2) Technical Support (TS) - provides engineering and technical support to all operating units at the Rabigh plant site. The main activities are the Engineering and Data Management in close coordination with Power Operations, Desalination and Maintenance departments. Key tasks involve:
 Monitoring and evaluating various relevant parameters to provide accurate information and provide analysis of the performance of the different process in the plant.  Manage the modifications in the Plant through the MOC Procedure.
 Delivery of approved projects delivering benefits, on time, on budget, and meeting requirements and quality standards.
 Lead RCFA process for equipment to minimize downtime and increase availability.
 Preparation and submission of monthly invoices and managing the PI and BASS system.
 Preparation and submission of daily, weekly, monthly and any other report required by the business.

Department Objectives

Information Technology:
 Achieve at least 99% availability on the IT network and system over equipment under direct control of RPC responsibility to avoid operational activities interruption.
 Delivery of IT services in line with business requirements by maintaining a satisfaction rate not less than very good.
 Delivery of approved projects delivering benefits, on time, on budget, and meeting requirements and quality standards.
Technical Services:
 To manage the modifications in the Plant through the MOC Procedure. File in organized manner all
the existing requests and new requests. Achieve the KPI established for the MOC process.
 Delivery of approved projects delivering benefits, on time, on budget, and meeting requirements and quality standards.
 Compliance of the Document Control System for ISO Certification.

Job Duties & Responsibilities

To comply with the HSE company policy and procedures.
 Gather relevant technical/engineering data for plant Metering, BASS, and PI measurements; assist
the supervisor in the completion of required reports.
 To prepare all assigned reports with reliable information and with high quality.
 To support the Technical Support Manager in any other assigned activity aiming to reach the goals
Job Description - Technical Support
Engineer (Electrical)
NRPC/HR/SP-001/FM-001 Rev: 00 Rev. Date: 20 July 2017 Page 5 of 5
of the department.
 Manage the modifications in the Plant through the MOC (Management of Change) Procedure  Provide technical recommendations, proposal responses or conceptual design as requested relevant
to day to day plants engineering issues.
 Check and review details of plants maintenance activities to identify and initiate plans for plant modifications or improved plant maintenance.
 Effectively communicate with all leading electrical OEM (Original Equipment Manufacturer) for any technical issues related with plant installed base.
 Develop electrical related RPC standards, Working instruction (WI) or best practice based on national or industrial standards.
 Provide technic