Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovationGeidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the marketOur solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.netTo maintain competitive advantage as we grow, we are currently looking for a Senior Network Engineer.Purpose:Ensure the integrity, confidentiality and high availability of Network infrastructure including Network Security across all Geidea regions to provide the maximum performance and to meet the defined SLA.Key accountabilities:Ensure the running of Geidea Network security infrastructure in KSA, UAE, India, Egypt smoothly including configuration, monitoring & troubleshooting of (CISCO Routers and switches) and Firewalls (Fortigate, Palo Alto), F5, and any new technology assignedConfigure and maintain all PCI rules -For Network and security devices for Geidea PCI ScopeProvide and solve L3 level Support & networking complex problems.Ensure coverage of all factors that might affect the network and security areas and that the security equipment is installed at the precise network location.Maintain backup configuration in a timely manner.Prepare and update all documents related to NOC, LAN, WAN & NSP Network infrastructure including HLD, LLD Diagrams.Investigate and resolve issues on Geidea network using troubleshooting methodologies.Ensure accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes.Share across the network team and enable best practice by involving them for any new configuration or activity in Geidea office, NSP, GMB Acquiring.Support and take ownership of any new networking projects.Support the team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings.Ensure tickets’ SLAs and KPIs are achieved.Ensure escalation procedures, policies and working practices are adhered to. Including following up with Network and Telecom suppliers for any new solution or troubleshooting required.Ensure all records relating to Service Requests, Incidents, Problems and Knowledge Management are completed accurately and within agreed time frame.Adhere to Geidea’ s information security practices and policies.Report events and disturbances jeopardizing securityReview and apply the best practices related to PCI-DSS & other Security Framework applied by the Network team.Must have technical skills:8-10 years of experience in a similar roleBachelor’s degree in computer science or IT is a plusCCIE certificate is a plusVendor specific certifications like F5, Palo alto, FortiGate are a mustFin-tech background is a plusExtensive knowledge in documentation and designingPCI-DSS background is a plusKnowledge in F5, firewalls and router switchesCore Skills required:Problem SolvingLeadershipInterpersonal SkillsTo maintain competitive advantage as we grow, we are currently looking for aOur values guide how we think and act - They describe what we care about the mostCustomer first - It’s embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinkingResilient – If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a teamWe are changing lives by constantly striving for a better solutionClick apply below and become part of the Geidea story