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Role Purpose: Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified) Role purpose is to provide technical service desk support to premium service customers with complex solutions and complex SLA requirements in a 24/7 shift based working environment Core Competencies, Knowledge, and Experience:Primary Skills: Routing Protocols (OSPF, BGP, EIGRP, ISIS) LAN Switching (Exposure to diversified family of Catalyst and IOS based Switches including hands on experience on VLANs, Trunks, STP, PVST) WAN Technologies (ATM, Frame Relay) ISDN (Hands on experience preferred) HDLC & PPP Point to Point links CCNA Certificate is a must Alternate Skills (if applicable): MPLS Basics, LDP, TDP, TEMust Have Technical / Professional Qualifications:Candidate should have engineering background. BE/BTECH.Essential: CCNA Certificate is a must with 1 year NOC experience with technical profile background. CCNP is an added advantage.Desired: Experience in WAN technologies and troubleshooting is an added advantage. Very Good customer handling skills and Communication should be very good as we deal with Customers across the globe.#_VOIS #movewithus