Job DescriptionKey Responsibility Actively Monitor IT Service tickets, Mails and respond Monitor Data Replication and issues in the assigned company/companies. This includes Sales, Transfer Orders and Staff Changes Check/Transfer sales posting issues in Designated company/companies Data director Installation and setting up data replication for new Shops in designated company/companies Traffic Counter Configuration and server sync Monitor data replication from overseas companies and if required take appropriate action/corrective measures in consultation with DBA or IT Manager Support Shop staff in X-Store related issues Handle issues related to Warehouse Management System Create/maintain Store database new and existing stores Create Point of Sales systems for new stores; test all the peripherals before dispatching the same to the store Actively monitor and resolve Promotion/Gift Voucher related issues Monitoring of schedulers, take corrective action Co-ordinate with other regional IT teams for data replication activities and projects Report new issues relating to the point-of-sale system to the DBA/IT Manager Maintain and manage Oracle Database system for Warehouse Management Deployments / Initial application testing Visit Stores/Warehouse as per requirement for IT system setup/troubleshooting Office 365 account configuration, troubleshoot O365 related issues. Email Archiving, Ms-Teams configuration, Data Backup & restoration System setup for New Employees Implement and assist in IT projects and other assigned regular activities.