System Support Engineer

Job description:We are ADB SAFEGATE.  Our purpose is to lead the world in smart solutions to handle more aircraft and passengers safely, sustainably and efficiently at airports around the globe. POSITION:Job Title:                      System Support EngineerLocation:                      Dubai, United Arab Emirates Contract type:              Permanent You seek a customer-oriented role within the technical field! Look no more, this could be it! ADB Safegate is expanding and will now strengthen our service department with one Systems Support Engineer. We are looking for you who is naturally open minded, structured and have a way forward mentality. Customer experience and satisfaction is in the focus for our team. Job DescriptionAs a Systems Support Engineer, you will get the opportunity to participate in our commercial projects and work with our hardware and software integrated in our docking control and monitoring system.  This position involves working at one of the largest, busiest, and most advanced airports in the world. As an ADB Safegate representative you will be constantly trained and completely empowered to face Airport customer(s) and providers of other systems to ensure seamless airport stand operations. You will be reviewing records of most advanced AVDGS and Apron management applications, finding opportunities to improve airport stand turnaround and help airports achieve the operational objectives. Coordinate with internal R&D to solve issues and add your contribution in further development of ADB Safegate bespoke products and services.  Responsibilities: TroubleshootingLog analyzing and root cause analysisTesting our advanced airport solutions and systemsHandle support related matters, both hardware and software, towards our customersTrain our clients on how to use the systems You will be expected to travel in this role.This position also offers various forms of collaborative involvement, knowledge building and opportunity to support of over 550 airports in 70 countries that are covered by ADB Safegate Middle East and Africa region. We have a strong global engineering and service community that is available to share means and techniques to help you grow as professional and help you support your dedicated customer(s) or mission(s). Education & ExperienceA Bachelor’s degree within IT or Computer/Electrotechnic Engineering or relevantExperience from the aviation industry in airport AOCC/Engineering/AODB Skills requiredNetworking and programming knowledge (C,C++)2+ years Dockers and Kubernetes experience GIT hubLinux and Windows admin level1+ year experience working on cloud services (Azure/AWS etc.) Data base experience is an added advantage Experience with TCP/IP networkingTypescript/JavascriptDB experience on administration level (PostgreSQL is a plus)Collaboration software (e.g. Jira, Confluence) Languages: Fluency in English Fluency in Arabic We offer:What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/