IT Manager - ERP (Dynamics 365) ...
Riyadh, Saudi Arabia
IT Manager - ERP (Dynamics 365) - Riyadh
Riyadh, Saudi ArabiaPosted 11 hours ago9People have clicked1 open position
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Job Description
ERP & Business Applications
Lead the end-to-end implementation, rollout, and optimization of Microsoft Dynamics 365 F&O, CRM and HCM.
Ensure seamless integration between Dynamics 365 and other business-critical systems.
Liaise with finance, procurement, HR, operations, and project teams to ensure business alignment.
Drive continuous improvement and user adoption across ERP modules.
IT Infrastructure & Operations
Oversee the design, implementation, and maintenance of IT infrastructure (servers, networks, data centers, endpoints).
Ensure system uptime, performance, and disaster recovery readiness.
Manage cloud services (e.g., Azure), backups, and hybrid environments.
Cybersecurity & Compliance
Develop and enforce information security policies, controls, and risk mitigation strategies.
Ensure compliance with Saudi regulations (e.g., NCA, CITC) and internal IT governance standards.
Conduct periodic security audits and vulnerability assessments.
Service Management & User Support
Supervise IT support functions (L1/L2/L3) and ensure timely resolution of incidents.
Manage IT service delivery and maintain high levels of user satisfaction.
Implement ITIL-based service desk processes, SLAs, and KPIs.
Vendor & Budget Management
Evaluate, select, and manage IT vendors, service providers, and consultants.
Negotiate contracts and ensure SLAs are met.
Prepare and manage the IT budget in alignment with business objectives.
Strategy, Planning & Innovation
Develop and execute the organization’s IT strategy and roadmap.
Advise executive leadership on emerging technologies and digital opportunities.
Support smart construction technologies, IoT, and data-driven decision-making.
Project & Change Management
Lead complex IT projects from inception to delivery across departments.
Apply best practices in project management and change management to drive adoption.
Deliver business transformation outcomes on time and within budget.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
(Master’s/MBA is a plus).
8+ years of IT/ERP experience, with a minimum of 4 years focused on Microsoft Dynamics 365.
Proven success in ERP implementations in the Construction & Real Estate sectors is essential.
Relevant certifications are highly desirable
Microsoft Certified is a must: Dynamics 365 Finance and Operations
PMP
ITIL
Lead the end-to-end implementation, rollout, and optimization of Microsoft Dynamics 365 F&O, CRM and HCM.
Ensure seamless integration between Dynamics 365 and other business-critical systems.
Liaise with finance, procurement, HR, operations, and project teams to ensure business alignment.
Drive continuous improvement and user adoption across ERP modules.
IT Infrastructure & Operations
Oversee the design, implementation, and maintenance of IT infrastructure (servers, networks, data centers, endpoints).
Ensure system uptime, performance, and disaster recovery readiness.
Manage cloud services (e.g., Azure), backups, and hybrid environments.
Cybersecurity & Compliance
Develop and enforce information security policies, controls, and risk mitigation strategies.
Ensure compliance with Saudi regulations (e.g., NCA, CITC) and internal IT governance standards.
Conduct periodic security audits and vulnerability assessments.
Service Management & User Support
Supervise IT support functions (L1/L2/L3) and ensure timely resolution of incidents.
Manage IT service delivery and maintain high levels of user satisfaction.
Implement ITIL-based service desk processes, SLAs, and KPIs.
Vendor & Budget Management
Evaluate, select, and manage IT vendors, service providers, and consultants.
Negotiate contracts and ensure SLAs are met.
Prepare and manage the IT budget in alignment with business objectives.
Strategy, Planning & Innovation
Develop and execute the organization’s IT strategy and roadmap.
Advise executive leadership on emerging technologies and digital opportunities.
Support smart construction technologies, IoT, and data-driven decision-making.
Project & Change Management
Lead complex IT projects from inception to delivery across departments.
Apply best practices in project management and change management to drive adoption.
Deliver business transformation outcomes on time and within budget.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
(Master’s/MBA is a plus).
8+ years of IT/ERP experience, with a minimum of 4 years focused on Microsoft Dynamics 365.
Proven success in ERP implementations in the Construction & Real Estate sectors is essential.
Relevant certifications are highly desirable
Microsoft Certified is a must: Dynamics 365 Finance and Operations
PMP
ITIL
