Skills And Tools:
- o Manage the Data Center projects and day-to-day operations including downtime, reporting service levels, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services.
- o Maintains overall security of the corporate’s systems and data to ensure high availability of the data.
- o Ensure high availability of critical business systems hosted to ensure availability of the data.
- o Manage relationships with vendors in support of staff augmentation and systems support.
- o Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements
- o Manage Data-center security (physical and system security) and Data-center facilities.
- o Plan, develop and implement hardware and software standards and upgrades for business applications, systems and server hardware to ensure operations’ stability.
- o Develop and implement data retention standards to maintain Data-center services availability
- o Develop and maintain strict controls overall backup and recovery strategy (Disaster Recovery & Business Continuity) to ensure meeting the business’ Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
- Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department.
o Manage, motivate, develop and assess Data Center team to improve team members’ performance level.
- Develop, implement, and maintain policies, processes and procedures for effective delivery of services and compliance with regulatory guidance.
- Cratering and maintaining a disaster recovery plan.
- Graduation: Bachelor degree in Engineering, Computer Science, Information technology or any of its equivalents. Training: - Certificates: ITIL or PMI Certification is preferred.
- Experience: from 8 to 10.
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