Job Description

• Negotiate rates, transportation and handling costs with shipping lines & overseas company agents
• Obtain rates & quote offers for shipping services required by customers
• Obtain, check and prepare documentation to meet customers requirements
• Co-ordinate the shipments with overseas agents
• Ability to handle a shipment from booking to delivery
• Track & trace shipments & update customers on regular basis
• Complete invoicing and billing processes; assist in the investigation of billing issues and develops solutions for problems to ensure accurate invoices are provided to the customer in a timely manner
• Consistently meets the customer’s needs around shipment bookings, collections, delivery, and shipment updates