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Telesales Engineer

Carnival Trading
Mahta Alraml, Alexandria

Telesales Engineer

Mahta Alraml, AlexandriaPosted 1 month ago
22Applicants for1 open position
  • 13Viewed
  • 13In Consideration
  • 0Not Selected

Job Details

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Job Description

Responsibilities

  • Contact potential or existing customers to inform them about a technical product specs.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

 


 

Job Requirements

Requirements and skills

  • Proven experience as telesales representative or other sales engineer role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  •  BSc of Engineering or relevant .

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