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English Customer Support Representative - Retention Specialist

Sutherland
New Cairo, Cairo
Posted 19 days ago
6Applicants for10 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers to users questions, assisting users by troubleshooting problems.

Salary and Benefits:

  • Higset salaray in the whole indusrty.
  • Full Paid training.
  • 24h transportation.
  • Lavish monthly bonus and overnight allowance.
  • Gym discount & Business Sim Card
  • Promotion opportunities in 6 months.
  • Medical & social insurance.
  • Supportive of your career and professional development

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

 

Job Requirements

Qualifications:

  • Fluent English speakers (B2-C1).
  • Flexibility with night and overnight shifts.
  • Graduates & dropouts are welcome.
  • On-site position in New Cairo - Fifth Settlement.

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