Marketing Specialist & Customer ...

HeTHARa Cosmetics -
New Cairo, Cairo

Marketing Specialist & Customer Service Representative

HeTHARa Cosmetics -
New Cairo, CairoPosted 25 minutes ago

1 open position

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1) Marketing Specialist

Develop monthly & quarterly marketing plans aligned with brand goals.

Manage social media accounts (Instagram, TikTok, Facebook).

Handle community engagement (comments, messages, inquiries).

Manage influencer collaborations & paid campaigns.

Track performance & prepare monthly reports.

Ensure brand consistency & confidentiality.

2) Customer Service Representative

Handle customer inquiries (phone, WhatsApp, social media).

Record & process customer orders.

Follow up on deliveries & resolve issues.

Provide professional and friendly support.

Manage complaints & returns according to company policy.

1) Marketing Specialist

Previous experience in marketing (preferably beauty, fashion, luxury).

Strong knowledge of digital marketing & social media tools.

Excellent communication skills & creativity.

Ability to work independently and meet deadlines.

Strong attention to detail & analytical mindset.

2) Customer Service Representative

Residing in/near Tagamoa.

Previous customer service experience (preferred).

Strong Arabic & English communication skills.

Proficiency in computer & WhatsApp Business tools.

Ability to multitask and work under pressure.