Job summary:  

Collection Officer is responsible for collecting the payments before due dates and maintaining accurate information on past due accounts  
 

Job Description:   

• Contact clients via phone, emails and other tools to collect payment before due dates, on overdue bills and provide clients with different options for payment.
• Answer incoming calls from customers and other individuals.
• Take accurate and informative notes for client records and follow proper company procedures for debt collection.
• When agreeable payment terms are not reached, you will take further action in order to collect payment on debts.
•  Responsible for coordinating with customers in case of facing any problems with the collection  
•  Ensure that all collection procedures are operating in accordance with policies and procedures of the organization.