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Job Description
- Leading all QC agents team
- Follow their Tasks
- Reporting
- Responsible for agents results and targets
- Complaints response
- Following all internal process.
- Following all clients SLA.
- Monitoring CCTV.
Job Requirements
- Age 25: 35
- High graduate
- Good in English
- Good in computer skills
- Good in office “outlook, Excel etc.
- Leadership skills
- Reporting
- Able to work in a team
- Investigation skills
- Experience in COD and mailshot.
- Previous experience in courier company