Job Details
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Job Description
- To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
- Handel customers over social media Channels.
Job Requirements
- We are hiring a Customer Service and Social media Representative to manage customer queries and complaints.
- You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- Retail Fashion is preferred.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
