Credit Control Officer
Khobar, Saudi ArabiaPosted 2 years agoJob Details
Skills And Tools:
Job Description
• Maintain a healthy ratio of accounts receivable within Alkifah standards, policies, and procedures.
• Carry out billing, collection, and reporting activities according to previously set deadlines and communicate with
customers via phone, email, mail, or in person.
• Follow all relevant Credit control department policies, processes, standard operating procedures, and instructions so
that work is carried out in a controlled and consistent manner.
• Maintaining accurate and thorough records of payment history and status of accounts.
• Working with customers to facilitate payments and reconcile any differences or conflicts.
• Recognizing calls requiring special handling or customized responses and escalating accordingly.
Job Requirements
Skills
• Able to work on own initiative and in a team environment
• Quick learner
• High level of customer focus
• Excellent interpersonal skills
• Strong negotiation skills
• Effective skills in building and managing customer relationships
• Accuracy and attention to detail
• Responsible attitude
• Solid MS Office skills (advanced Excel, Word, and PowerPoint)
• Communicate efficiently and effectively both verbally and in written English and Arabic.
• Good communication and interpersonal skills with Internal/External and Inter/Intra departments.
• Excellent strategic planning skills and ability to interact with all levels.
