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IT Help Desk Specialist

El Nasr Group
Heliopolis, Cairo
Posted 3 years ago
162Applicants for1 open position
  • 51Viewed
  • 6In Consideration
  • 8Not Selected
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Job Details

Experience Needed:
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Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone or via remote access.
  • Diagnose issues with computer software, peripherals, and hardware.
  • Run software diagnostic tools and physically inspecting hardware systems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Monitor and maintain computer systems and networks.
  • Ensure daily server backup.

Job Requirements

  • Excellent communication skills
  • Males Only
  • Years of experience at least 3 years
  • Ability to work under pressure

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