IT Help Desk Engineer

Qsource Hadayek Alkobba, Cairo

194
Applicants for
2 open positions
45
Viewed
19
In Consideration
21
Not Selected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Vacancies:
2 open positions
Gender:
Males Only
About the Job
  • Perform the Help desk software administration - Service-Desk Plus (ticketing system) 
  • Diagnose problems encountered by all computer users throughout the company and determine whether a problem needs an outside help or can be fixed in-house and share in the User support activates 
  • Administrate and support the Remote access users for MI users
  • Support the Internal & External events. 
  • Support Video conferences. 
  • Added software support 
  • Manage the Vodafone SIM Cards connections for the MI users
  • Perform the Weekend administration activity 
  • Arrange the support needed for New ITS projects 
  • Respect of Company’s Values, Financial code of Ethics, code of Ethics and Social Charter 
  • Respect the personal data protection charter 
  • Responsible for assessing the risk of their domain of responsibility 
  • Perform other duties as assigned 
  • Support LAN, WAN, and Voice infrastructure 
  • Applying the ITS Infrastructure global security standards to the ITS environment
Job Requirements
  • Very good English language (written & spoken).
  • V.Good knowledge in MCSA& CCNA.
  • Good communication skills.
  • Males only.
About this Company

Qsource is constantly focusing on innovating and delivering outstanding Outsourcing, E-Learning services and IT solutions,Depending upon the nature and situation of our business partners.

See all Careers and Jobs at Qsource
Hiring?
Signup for an employer account and Post your Jobs!