IT Help Desk Engineer

Qsource Hadayek Alkobba, Cairo

Applicants for
2 open positions
In Consideration
Not Selected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
2 open positions
Males Only
About the Job
  • Perform the Help desk software administration - Service-Desk Plus (ticketing system) 
  • Diagnose problems encountered by all computer users throughout the company and determine whether a problem needs an outside help or can be fixed in-house and share in the User support activates 
  • Administrate and support the Remote access users for MI users
  • Support the Internal & External events. 
  • Support Video conferences. 
  • Added software support 
  • Manage the Vodafone SIM Cards connections for the MI users
  • Perform the Weekend administration activity 
  • Arrange the support needed for New ITS projects 
  • Respect of Company’s Values, Financial code of Ethics, code of Ethics and Social Charter 
  • Respect the personal data protection charter 
  • Responsible for assessing the risk of their domain of responsibility 
  • Perform other duties as assigned 
  • Support LAN, WAN, and Voice infrastructure 
  • Applying the ITS Infrastructure global security standards to the ITS environment
Job Requirements
  • Very good English language (written & spoken).
  • V.Good knowledge in MCSA& CCNA.
  • Good communication skills.
  • Males only.
About this Company

Qsource is constantly focusing on innovating and delivering outstanding Outsourcing, E-Learning services and IT solutions,Depending upon the nature and situation of our business partners.

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