CLM Quality Assurance Analyst - Private Banking

Client Lifecycle Management Analyst (0000JSXR)

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Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets.

In this role, you will:

•    The Client Lifecycle Management Analyst is responsible for managing all Client Lifecycle Management tasks related to Customer life cycle events.

•    For all types of risks levels to meet applicable legal, regulatory requirements as well as HSBC policies and procedures (Customer Due Diligence (CDD), Anti-Money Laundering (AML) and Sanctions), He/She will have to depending on the assigned pool of activities (Onboarding / CDD Modification / Periodic and Event Driven Reviews (PEDR));

o   Onboarding: Analyse, validate and ensure Customer Onboarding: perform documentation review (banking forms, CDD documentation, corroboration), Know Your Customer (KYC) /Know Your Transactions (KYT) information, screening activities 

o   CDD Modification: Analyse, validate and register all the Account modifications (CDD / Tax (FATCA / QI / US PP and CRS): perform input on structure update, person creation, documents registration, blocking / unblocking account activity and Customer Data Management /CDM) issue creation/update within the systems

o    PEDR: Complete and manage trigger events, periodic and event driven reviews: perform due diligence activities on KYC/KYT information, screening activities

•    This person will deliver consistent and practical end-to-end operational support to client facing teams, providing first-class client experience to both internal (client facing) and external clients, ensuring compliance with internal and external guidelines and regulations for this key client stage. 

•    He/She will report to the UAE CLM Team Lead