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Senior Technical Support Engineer (DevOps Experience is a Plus) (APIs/Linux/Networks/SQL)

Maadi, Cairo
Posted 2 months ago
44Applicants for1 open position
  • 22Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Operating system exposure (Windows), including familiarity with enterprise software environments and client-server architecture.
  • MS SQL Database experience
  • Some experience establishing and maintaining client - server environments, including troubleshooting configuration issues
  • Customer service soft skills such as customer empathy, diplomacy, and problem ownership
  • Ability to effectively communicate technical concepts to a variety of audiences with different levels of technical expertise

Job Requirements

Education and/or Experience

  • 3+ years of experience in a progressively more responsible technical role
  • BS in Computer Science or related degree, or equivalent education plus relevant work experience.

Language Skills

  • Ability to effectively communicate in the English language, both verbally and in writing.
  • Ability to read and interpret technical journals, specifications, international technical standards, etc.

Essential Technical Skills

  • Good knowledge of Networks
  • Good knowledge of Linux
  • Good knowledge of API’s (XML &JSON)
  • MS SQL Database experience
  • Familiarity with enterprise software environments and client-server architecture.

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