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Job Description
- Follow up on the daily work in the workshop and follow up on periodic maintenance of the equipment.
- Assist in analyzing and solving workshop problems and identifying technical problems to avoid in the future.
- Make an inventory to monitor the equipment, its cleanliness and suitability, in cooperation with the operations manager, and submit the necessary reports
- Providing solutions to reduce expenses by reducing waste and
maintain equipment - Follow up on customer satisfaction in returned repairs and prepare the necessary reports for the operations manager.
- Follow up on technicians and ensure the quality and effectiveness of repairs or any work done on vehicles.
- Carrying out the necessary tests and procedures to diagnose faults correctly based on Specific standards for each brand.
- Analyzing the reasons for not accepting some special repair orders, submitting suggestions, and preparing the necessary reports.
- Ensure that the technician carries out all the work required by the work order.
- Providing support and guidance to technicians in difficult problems.
- Ensure that technicians use the correct standards to maintain the vehicle during repair.
- Training junior technicians or junior engineers to use tools correctly.
- Verifying the accuracy of the diagnosis made through communication between clients and technicians in the workshop
- Responsible for testing vehicles after repair and handing them over to the client
Job Requirements
- BSc. of Automotive Engineering in mechanical field or any other relevant field
- Experience from 2-3 years in a workshop, same field
- Good communication and negotiations skills.
- Good in decision making and problem solving
- Good leadership skills
- Good in English language
- Good MS office.
