Product Specialist

1 Education & Information 

• Under the supervision of SM/FM, the Product Specialist is responsible for providing education to the HCPs for assigned enlisted Product(s) within Institutions 

2 HCP Relationships

 • Prepare a call cycle for the HCPs in the respective institution(s)/centers (where required) and agreement of the call cycle with Sales manager prior to implementation.

 • Consistently use approved clinical studies and marketing aids to deliver the value to the HCPs to meet the practitioner’s, institutions, and company’s objectives 

• Obtain research and full background information on each institutional HCP prior to visit. 

• Visit prospective HCPS as per the Call Cycle, and deliver effective presentations, provides technical and administrative product information and/or demonstrations, and provide appropriate pricing information, in line with the relevant product label and as per SFE guidelines (KPI: minimum of 90% of scheduled calls each cycle) 

• Manage daily itinerary and route schedule to maximize efficiency 

• Refer to medical lead with regards to requests from the Centers relating to information, not stated in the Product Label, as per local laws and regulations 

• Manage day-to-day HCP relations and development of long-term relationships, and ensure high levels of satisfaction 

• Maintain up-to-date records on each HCP/Institution and other stakeholders (where required) and submission of reports on a timely basis (as agreed by SM) 

• Regularly evaluate each HCP. 

• Develop a territory coverage plan that maximizes selling time with all account professionals.

 • Review and revise call cycle in line with evaluation, and with agreement of supervisor

 • Ensure all activities are compliant with Business Conduct, and embody Sofico Core Values and Leadership Expectations

 3 Feedback

 • Provide feedback to line manager relating to product, medical and marketing information 

• Proactively provide improvement action(s) to enhance performance   

4 Therapeutic Area Knowledge Level  Demonstrate a high level of knowledge in Palliative Oncology erapeutic area /Hematology Regularly review clinical updates, materials and training manuals on respective