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Social Media Specialist

6th of October, Giza
Posted 2 months ago
235Applicants for1 open position
  • 61Viewed
  • 30In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Job Description

  • Review and moderate all our company pages user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos and audio, liaising with communicated guidelines and policies.
  • Content creation & simple post editing.
  • Service our customer accounts, processing inquires, complaints and escalating when necessary.
  • Moderate communities located in social networking sites including Facebook, and other similar social media platforms, adapting methodology where appropriate.
  • Regularly feedback insights gained from community moderation into the marketing team.
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with other departments (Sales & Operations Department) to manage data, operation.
  • Ensures all our company policies and procedures are executed in a positive manner

Job Requirements

  • Excellent creativity skills
  • Commercial awareness
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • Excellent command of Arabic | English (written – typing skill) and Strong, professional written and verbal communication skills.
  • Good knowledge in Microsoft office is a must.
  • Typing Skills.

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