Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Managing all the freight forwarding operations like customer service, trucking & transportation, documentation, and custom clearance.
- Managing the day-to-day team activities and taking corrective actions in regards to the whole operation activities.
- Managing and monitoring the team booking activities and system inputs and taking on-the-time corrective and supportive actions.
- Solving difficult problems with the team or customers through monitoring customer service team activities and giving corrective actions or decisions.
- Maintaining good relationships with all shipping lines and customers.
- Monitoring operations team performance, coaching and directing them towards achieving goals and objectives.
- Creating and implementing the core work process and strategic directions of the operation department.
- Align with the managing director and all departments to achieve the company goals and objectives.
- Ensure timely and correctly system updating.
Job Requirements
- Any relevant bachelor’ Degree, with a Certificate in Supply Chain Management or Logistics, (preferably MBA).
- 5-10 years of experience in the freight forwarding field with proven senior experience.
- Excellent leadership and problem-solving skills.
- Excellent communication and negotiation skills.
- Excellent English language.
