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Call Center Agent

NowPay - Giza, Giza

Call Center Agent

NowPay - Giza, GizaPosted 24 days ago
84Applicants for1 open position
  • 62Viewed
  • 11In Consideration
  • 38Not Selected

Job Details

Experience Needed:
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Education Level:
Salary:
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Skills And Tools:

Job Description

  • Respond to the inbound calls timely
  • Assist in resolving customers' inquires/complaints.
  • Handle users' requirements on the spot
  • Update users with the new features and products
  • Handle all kinds of daily outbound calls
  • Handle and close all sorts of end-users tickets within the set SLA
  • Maintains and improves quality results by adhering to standards and guidelines.

Job Requirements

  • Excellent communication skills.
  • GRADUATES only can apply.
  • Strong phone and verbal communication skills along with active listening.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Maximum age: 28 years old.
  • Ability to manage difficult customer situations, respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance.
  • Demonstrated verbal communication skills and ability to convey information clearly and effectively.
  • Attention to details.
  • Good data entry and typing skills.
  • Customer focus and adaptability to different personality types.

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